Req ID: RQ191088Type of Requisition: RegularClearance Level Must Be Able to Obtain: SecretPublic Trust/Other Required: NoneJob Family: Software DevelopmentSkills:ServiceNow Administration,ServiceNow Configuration Management Database (CMDB),ServiceNow ImplementationCertifications:Security+, CE - CompTIAExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a ServiceNow Developer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. Our work depends on a ServiceNow Developer joining our NCIS team. This position is pending funding. The Naval Criminal Investigative Service (NCIS) is an organization of over 2,200 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.The Information Technology Directorate (ITD) supports the NCIS core mission areas to investigate and defeat criminal, terrorist, and foreign intelligence threats by planning for and providing services through appropriate use of the people, equipment, technology, and infrastructure resources of the United States Navy and Marine Corps.HOW OUR SERVICENOW DEVELOPER WILL MAKE AN IMPACT:
Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.
Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.
Collaborate with team members to define, analyze, understand and document business and technical requirements.
Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.
Linux experience, to include deployment of ServiceNow on Linux and knowledge of Oracle Database, on-premises environment
Perform ServiceNow version upgrades, on-premises
Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality.
Create technical architecture, design and user guide documentation.
Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates.
Author, review, and lead the creation of white papers and contract artifacts.
Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
Maintain current ServiceNow/industry certifications, while obtaining additional certifications.
Lead, author, and contribute to IT related, technical processes reviews, postmortems, and continual process improvement.
Create estimations on effort required to produce ServiceNow functionality
WHAT YOU’LL NEED:
Security Clearance Level: Active Secret clearance
Required Experience:
8+ years of relevant IT experience
5+ years of ServiceNow development/implementation/administrative experience including experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, YAML)
5+ years of experience working with ITSM/ITOM/HR/ITBM/SecOps solutions (any or all) in an enterprise environment
Linux experience, to include deployment of ServiceNow on Linux and knowledge of Oracle Database
Full stack/back-end development experience
ServiceNow Certified System Administrator/Certified Developer credentials
Understanding of IT service management and common service level agreement measurements.
Can identify, understand, document, and create functionality aligning with customer value streams.
Can produce level of estimates and basic deployment plans for ServiceNow functionality
Strong organization and time management skills while working in a rapid software development environment.
Excellent collaboration skills and can effectively works in a team environment.
Excellent presentation and interpersonal skill
Required Certifications: CompTIA Security+ CE
Education: BS Degree or equivalent Computer Science or IT related degree
Location: Remote (Eastern & Central US time zones preferred)
Position Availability: Position is pending funding.
US Citizenship required
GDIT IS YOUR PLACE:
Full-flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#NCIScareersThe likely salary range for this position is $142,324 - $192,556. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
